wedding flowers
Help with Ordering
General Help with Ordering
We have designed our website to ensure that shopping with us online is as enjoyable as possible. If you have any difficulty using our website, please telephone us on 061 339621 or email us at flowers at Castletroy Florists
Finding Products
If you know what you are looking for or wish to browse around, choose a category from the list on the left hand side of each page. Just select the category you are interested in and then on the particular item for more information or to purchase.
Can I Change my order or Make a new Selection?
Our shopping cart allows you to add or delete items at any stage before you complete your transaction.
Using the Checkout
If you already have a PayPal account simply log-in using your registered Email address and Paypal Password. PayPal already have your shipping and billing information securely stored (this information is never shared with us - see our Policies page for more information). You can pay through a credit card, debit card, or bank account. PayPal will send you an email confirming payment and you will be directed back to our website, in the event you wish to continue shopping.
If you don't have a PayPal account you can just as quickly make your payment using the Secure Checkout method. Just enter your shipping and credit card billing details on PayPal's secure pages. You will be presented with summary details confirming the total charges including any delivery costs where applicable. Just click on pay - its as simple as that. You will receive an email confirming your order.
Gift Card Message
If the item you are sending is a gift you may wish to add a message for the recipient. Simply type the message into the box provided before you complete your purchase.
Telephone Orders
The payment phase of your purchase is hosted by
PayPal.
As one of the Worlds largest and best
established payment providers on the Internet, we
have chosen them to entrust our security arrangements.
However should you have any concerns or would prefer to place
your order with us directly, please telephone us
on 061 339621 during our regular business hours
which are from: 9.30 AM to 6.00 PM Mondays to
Saturdays. (We are closed for Christmas Holidays,
and Bank Holidays).